Hi, I’m Richard.
I’m a Design Leader and Digital Product Owner with almost 10 years experience creating industry-leading digital sales journeys in the financial services space.
Get in touch or check out my portfolio below.
Creating a personalized, persistent home for offers.
Bringing user experience metrics to the centre of digital delivery.
Helping newcomers fund their bank accounts before they arrive.
Some more thoughts
Projects that didn’t make the portfolio
Read about some projects that didn’t make the portfolio.
Top Ten Accomplishments at BMO
Reflecting on my time at BMO, I decided to lay out the top ten things I’m proud of.
Thoughts on Design Team structures
I’ve put a lot of thought into org structure and Agile design delivery.